ATLA Logo Protecting Your Rights


News and Archives

search  



How Civil Justice Saved Me from Getting Burned

Howard Twiggs, President, Association of Trial Lawyers of America, 1996-1997

Related Features:

Letter from the Hon. Robert Hayes Scott regarding this case (Feb. 7, 1997)

This Modern World by Tom Tomorrow

The media catalyst used to support "tort reform," particularly products liability legislation, has been punitive damages. A few cases that have won headlines have been misrepresented to portray jury verdicts as "out of control."

The poster child of civil justice opponents is the McDonald's coffee case. That 1992 New Mexico verdict was an instant headline, a lightning rod for those who want access to our courts reserved for corporate America.

A few weeks ago, I spilled a cup of McDonald's coffee in my lap. I instantly remembered Stella Liebeck's case. Its outcome saved me and, no doubt, countless other clumsy coffee drinkers from being seriously burned.

That case demonstrates how well our system works. Unfortunately, headlines and misrepresentations by civil justice's opponents misshaped public opinion about Mrs. Liebeck's case against McDonald's. The public was led to believe that a woman driving a car was holding a cup of McDonald's coffee between her knees, spilled it, burned herself, and hired a trial lawyer who conned a jury into awarding her $2.86 million. But these are the facts:

  • Mrs. Liebeck's car was not moving; it was parked.

  • The coffee was not just hot (135-140 degrees, which can cause mild discomfort) but scalding (180-190 degrees, which can cook through all layers of skin within seven seconds).

  • Mrs. Liebeck asked for $20,000 for her medical bills (she spent eight days in the hospital and had painful skin grafts and debridement treatments). She didn't want to sue.

  • McDonald's rejected her offer and then mediation, insisting on a trial.

  • McDonald's admitted its coffee was 40 to 50 degrees hotter than is fit for human consumption.

  • Mrs. Liebeck suffered third-degree burns over 6 percent of her body. McDonald's knew more than 700 people, including babies, had been burned by its coffee.

  • McDonald's told the jury it wouldn't lower its coffee's temperature, prompting the jury to punish the corporation.

  • The jury awarded $200,000 for actual damages, reduced to $160,000 because it found Mrs. Liebeck 20 percent at fault.

  • The jury's decision to punish McDonald's with $2.7 million in punitive damages for blatant misconduct was reasoned: That's two days of coffee sales for McDonald's.

  • At trial, Judge Robert Hayes Scott reduced the punitives to three times actual damages--$480,000.

  • Post-verdict mediation was ordered, the case settled, and there was no appeal.

  • McDonald's immediately lowered the temperature of its coffee.

That jury, after hearing all the facts and arguments, taught McDonald's--and, we hope, other corporations--a lesson: If you recklessly make or sell a dangerous product, you will be held accountable.

McDonald's suffered substantial, but hardly outrageous, financial punishment for its irresponsible practices. Mrs. Liebeck was compensated for her injuries. And folks like me are less likely to get burned.

That's exactly how our legal system is supposed to work. That's also why the insurance, tobacco, and other major industries want to change it. They think it works too well.

The key is punitive damages--an unpredictable business expense for corporate misconduct. Corporations want Americans to think that huge punitive damages are awarded constantly, crippling businesses and raising consumer prices.

This is simply not true. Punitive damages are rare, especially in products liability cases. A Rand study showed that 47 percent are awarded in business-against-business litigation, versus less than 5 percent in products cases. And according to a study by Suffolk University law professor Michael Rustad, punitive damages were awarded in only 353 products liability cases (91 of them asbestos) between 1965 and 1990--an average of 14 per year or one per state every four years.

Most important, punitive damages bring safety. They have forced removal from the market of flammable children's pajamas, asbestos, tampons causing toxic shock syndrome, defective intrauterine contraceptive devices, and a host of hazardous drugs. They have forced car manufacturers to correct design defects like exploding gas tanks on Ford Pintos, slipping transmissions, and faulty minivan door latches.

In vetoing the products liability bill in 1996, President Clinton said arbitrary limits on punitive damages "would mean more unsafe products in our homes . . . [and] let wrongdoers off the hook."

Trial lawyers put our faith in the good judgment of juries. In cases where punitive damages may be applied, court instructions require jurors to use their good judgment--their common sense of right and wrong.

In America, a driver who kills someone can be imprisoned. But there are no prison terms for corporations that maim and kill. If a jury is convinced a corporate wrongdoer has been so irresponsible that it deserves punishment, the idea of Washington politicians stepping in to say "no" is repugnant.

- TRIAL, June 1997, page 9

Balancing the Scales of Justice
American Association for Justice
Contact Us  |  © 2008 AAJ Terms and Conditions of Use  |  Privacy Statement