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Shop Smart: Protect Your Family by Checking on Vehicle Recalls

[Column 328, March 14, 2005] Archived Columns

By Todd A. Smith*

This time of year, many Americans are taking advantage of dealer clearance sales and low interest rates to purchase a new vehicle. If your family is planning to buy an automobile, it is important to be aware of any recent recalls that may apply to the vehicle.

The National Highway Traffic Safety Administration (NHTSA) is responsible for investigating and requiring companies to recall vehicles or vehicle parts. Recalls can be issued for problems ranging from faulty door latches to more dangerous issues, such as gas leaks or brake malfunction.
Recent recalls include:

  • Daimler Chrysler AG: Faulty fuel tank filler valves were the cause of a recall for 26,000 2005 Dodge Durangos on February 7, 2005. Fuel can leak from the vehicle if the valve is not closed.

  • Ford Focus: Ford recalled nearly 359,000 model 2000 to 2002 Focus cars on February 6, 2005 because of a potential problem with their rear door latches. If not latched properly, the rear door can fly open while the car is moving.

  • Ford Trucks and SUVs: On January 27, 2005, Ford announced a recall of approximately 792,000 model 2000 to 2001 pickups and SUVs because of possible fire danger from the overheating of their cruise control switches even while the ignition is off.

  • General Motors Corp.: GMC recalled over 87,000 Cadillacs from 2004 on January 20, 2005 because the front and roof rail airbags may deploy inadvertently, possibly causing injury to the driver and passengers.

Whom do I ask to find out about a recall? To find out whether a vehicle, tires, child safety seat or vehicle equipment is the subject of a recall, you should contact the manufacturer, or call NHTSA at 888-327-4236. You can also visit the NHTSA consumer safety website at www.safercar.gov and click on “Check for recalls.”

How does the recall process work? It is the calls, letters, and e-mails from consumers that lead to recalls. The NHTSA reviews each complaint and compares it to other complaints. If a trend is suspected and a problem has a potential for endangering consumers, the agency will open an investigation to undertake a more detailed analysis of the problem.

If NHTSA believes the data indicates a safety-related defect exists, the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the government can order a recall. You can file a complaint at http://www-odi.nhtsa.dot.gov/ivoq/ or call the DOT Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236), and a NHTSA representative will record your complaint information.

How will I know about a recall? When a recall is issued, all registered owners and purchasers of the affected automobiles are notified by first-class letter, which explains the extent of the recall and gives an evaluation of its risk to motor vehicle safety. The letter must also instruct buyers on how to get the problem corrected, state that corrections are to be made at no charge, inform them when the remedy will be available, how long it will take, and whom to contact if there is a problem in obtaining the free recall work.

Remember, if a safety-related defect exists in a motor vehicle or an item of motor vehicle equipment that you bought, the manufacturer must fix it at no cost to you or your family.

Register that car seat! If you buy auto-related equipment, such as tires or child safety seats, it is very important that you register your purchase with the manufacturer so they can notify you as soon as possible in the event of a recall. Names of owners of motor vehicle equipment are typically only available to manufacturers if consumers have registered their products with the manufacturer. Manufacturers of these products are required to notify the public of recalls through various methods (such as advertisements and in-store displays) to ensure as many owners as possible are aware of the recalls.

For more information on vehicle recalls and automobile and highway safety, go to the NHTSA’s Web site at http://www.nhtsa.dot.gov/.

For more health and safety information and tips, please visit AAJ's "Keep Our Families Safe" Web site at http://familysafety.AAJ.org.

For more health and safety information and tips, please visit AAJ's "Keep Our Families Safe" Web site at http://www.justice.org/private/kofs/index.aspx.

 

*Todd A. Smith president of the American Association for Justice, is a partner in the Chicago, IL, law firm of Power Rogers & Smith.

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